Your intake never closes. Every enquiry that arrives in the evening, at midnight or over the weekend is captured the moment it lands — and worked up into a structured, lead-scored case file. Your practitioner opens a ready matter in the morning, not a voicemail to return. It’s an always-on web intake, not a call centre.
They’ve had all evening to worry about it. There’s no one to answer the phone — but the widget engages the second they arrive and starts taking their account.
A different person, a different matter. It’s captured the moment it arrives and quietly worked up — no queue, no “we’ll call you in business hours” wall.
Names and reference numbers are replaced with role tags before the case-analysis model sees them, then each matter is structured and lead-scored.
Not a voicemail to return — three matters already read, sorted and scored. The first firm to respond usually wins; you responded while you slept.
The moment they arrive, any hour.
Every enquiry, no queue, no voicemail.
Redacted, then lead-scored overnight.
Files on the desk, already read.
A dismissal, an eviction notice, a police call — the fear lands in the evening, at night, over the weekend — often on the worst night of someone’s year. If all they hit is a “we’ll call you in business hours” wall, they don’t wait. They message the next firm.
of after-hours enquiries are first-time callers — genuine new matters, not existing clients.2
Market My Market / CallRail · USof people act within a day of realising they have a legal problem — and most within a week.3
FindLaw · USWhat keeps a person from help at 11pm isn’t the law — it’s a closed door and no one to hear them.
The gap PROVEAiBLE closesThe people reaching out at night are, disproportionately, the new clients you most want — and the ones most likely to move on if no one answers. PROVEAiBLE meets them the moment they arrive.1,2
My Legal Academy · Market My MarketHeard the instant they reach out. No queue, no voicemail, no closed door — the widget engages at 11pm the same as at 11am.
Their moment doesn’t pass. A story told at 2am is captured, not lost while they wait until Monday and message someone else.
Taken seriously from word one. They tell it in their own words and it reaches the practitioner intact — ready to act on by morning.
“Always on” is worthless if a generic bot is fumbling the enquiry overnight. What runs at 3am is your intake: built around the matters you actually take, the way you qualify them, and the rules where you practise — layer on layer.
And it isn’t only the conversation: documents a client uploads at any hour — police reports, medical records, contracts, IDs, screenshots — are read and worked up overnight too, not just the chat. Identifiers are replaced with role tags before the case-analysis model sees them, so a fully-read file is waiting by morning. see the case file it produces →
The work your organisation actually takes on — the practice areas you want more of — not a menu of everything.
How you prioritise, your auto-decline criteria, how you score a lead — so what’s waiting at 9am is already sorted your way, not a raw transcript.
Tuned to the intake questions and time limits that matter where you practise, so a genuinely urgent overnight matter is flagged as urgent. One firm across several regions gets one intake that adapts to each.
We configure it to your practice at onboarding, hands-on — so the overnight files read the way you’d write them.
That’s the difference between an intake that sounds like your firm at 3am and a chatbot that sounds like everyone’s.
The average firm takes about 42 hours to reply to a web enquiry and nearly a quarter never reply at all — while 79% of people sign with the first firm that actually responds. Contact a lead within five minutes and you’re 21× likelier to qualify it than at 30 minutes. An always-on intake responds the instant an enquiry lands, day or night.
Sources: Hennessey 20254 · HBR / MIT5 · My Legal Academy1The after-hours and weekend enquiries that used to die in voicemail are captured and worked up while the office is dark. Your practitioner opens each one already structured and lead-scored, with any time-critical deadline surfaced — so the morning starts with ready matters, not a callback list. More of the work you want, or more people served, without adding a night shift.
One always-on widget: the enquiry that got through, captured, structured and scored.No — there’s no call centre and no live person. PROVEAiBLE is an always-on web intake widget. When someone reaches out through your site, a shared link, a QR code or a social profile — at any hour — the widget itself captures their enquiry and works it up into a structured, lead-scored case file. Nothing is answered by phone; the widget does the capturing and structuring.
For every enquiry that came in overnight, a structured case file: the matter type, the key facts in the person’s own words, a lead score, and any time-critical deadline surfaced. Instead of a voicemail to call back, your practitioner opens a matter that’s already read and sorted.
Instant. The widget engages the moment someone arrives, 24 hours a day, seven days a week. Because speed-to-lead decides who wins the client, capturing and structuring the enquiry the second it lands — rather than 42 hours later — is the whole point.
Names, reference numbers and document IDs are replaced with role tags before the case-analysis model sees them, so the reasoning model never works from who the person is.
I’ll send you a private demo tuned to how your organisation runs intake — and show you the file you’d open in the morning. Or see the full product →
Free, no card, no call.
