AI intake for immigration firms

Your client speaks Dari. Your attorney speaks English.
The intake shouldn’t need a translator.

Immigration clients are among the most linguistically diverse in any practice — and often in the most urgent situations: visa expiry, deportation proceedings, family separation. A form in English loses the details. Waiting for an interpreter delays everything.

And the wrong intake — missed facts, misunderstood urgency — can cost a client their case. The client tells their story in their own language; your attorney receives a structured English case file, ready for the first appointment.

How it works

From the client’s own words to a case file your attorney can read.

The conversation happens in the client’s language. What lands in your inbox is in English, structured and ready.

1

The client tells their story

They open the intake on your website and describe their situation in their own language — on the site you already run, at any hour.

2

The AI conducts the interview

The full conversation runs in that language — asking about visa status, dates, family members and urgency factors, the way a careful intake interview would.

3

Identifiers are stripped first

Before any AI processing, personal identifiers are removed server-side — the model never sees identifying information.

4

A case file lands in English

Your attorney receives the facts, timeline, parties, urgency flags and missing documentation — structured and ready for the first appointment.

Languages that matter for immigration

The languages your clients actually arrive in.

Not a generic translation list — the languages an immigration practice meets at first contact, each shown in its own script.

العربية
Arabic
دری
Dari / Farsi
پښتو
Pashto
Español
Spanish
Français
French
Kreyòl
Haitian Creole
Soomaali
Somali
አማርኛ
Amharic
ትግርኛ
Tigrinya
Українська
Ukrainian
Русский
Russian
မြန်မာ
Burmese
Tiếng Việt
Vietnamese
Tagalog
Tagalog
हिन्दी
Hindi
বাংলা
Bangla
ਪੰਜਾਬੀ
Punjabi
中文
Mandarin
粵語
Cantonese
+ 40 more
and counting
In your inbox

A structured English case file — not a chat transcript.

Every intake arrives in the same shape, scannable before the first appointment.

Matter summary

The situation, visa category, key dates and what the client is seeking — the shape of the matter, at a glance.

Parties & relationships

Family members, sponsors, employers and opposing parties — who is involved and how they relate.

Urgency flags

Visa expiry dates, court dates, removal orders and deadlines — surfaced up top, so nothing time-sensitive slips.

Documentation gaps

What exists, what’s missing and what needs to be obtained — so the first appointment starts with a plan.

Privilege & confidentiality

Built for the duty you can’t compromise.

Confidentiality matters more in immigration than in almost any practice area — so it’s built into the architecture, not bolted on.

Client data is stripped of personal identifiers before any AI sees it. The product runs on your organisation’s own AI key — your data stays yours, governed by your provider’s terms — and intake data is processed transiently with zero retention on our servers after delivery.

Recent court rulings have found that uploading client data to public AI tools can waive privilege, and the confidentiality duty under ABA Model Rule 1.6 applies regardless of the technology. That’s the whole point of stripping identifiers before any model sees the data — the questions any attorney should be asking of any AI intake tool. See exactly how the redaction works → · Full architecture and jurisdiction notes →

Who it’s for

Built for the firms whose clients don’t arrive in English.

Solo & small immigration firmsHigh demand, limited intake capacity — and no time to chase every enquiry through an interpreter.
Firms serving refugee & asylum seeker communitiesMeet clients in Arabic, Dari, Pashto, Somali, Amharic and Tigrinya — at the moment they reach out.
Removal defense, family petitions & employment visasWhatever the matter type, the facts, timeline and deadlines arrive structured and in English.
Firms losing leads to English-only intakeIf your form and your front desk only work in English, you’re losing clients at first contact. This captures them.

Set it up for your firm in 48 hours.

Nothing to install. Sits on your existing website. Case files deliver to your existing inbox.

Request a demo
Questions

Immigration intake, answered.

Which immigration matter types does it handle?
Any matter type the client can describe in conversation — asylum claims, removal defense, family-based petitions, employment visas, adjustment of status, naturalization and more. It captures the facts, timeline, parties and urgency; your attorney applies the law. It is intake, not advice.
Can clients describe complex situations — asylum claims, removal proceedings?
Yes. The AI follows the conversation rather than a fixed form, so a client can lay out a full asylum narrative or the timeline of a removal case in their own words. It asks the follow-up questions a careful intake interview would — dates, family members, prior filings, deadlines — and structures what comes back.
What languages are supported?
More than 60, including Arabic, Dari/Farsi, Pashto, Spanish, French, Haitian Creole, Somali, Amharic, Tigrinya, Ukrainian and Russian. The client describes their situation in their own language; your attorney receives the case file in English. More on multilingual intake →
How does it handle confidentiality under ABA Model Rule 1.6?
Personal identifiers are stripped server-side before any AI processing — the model never sees identifying information. The product runs on your organisation’s own AI key, so your data is governed by your provider’s terms, and intake data is processed transiently with zero retention on our servers after delivery. See the compliance architecture →
Does it integrate with immigration case management software like Docketwise or LollyLaw?
Today, case files deliver to your existing email inbox — no new system to log into. Direct integrations with Docketwise and LollyLaw are on the roadmap. Tell us what you run and we’ll let you know as connectors ship.