PROVEAIBLE PRIVACY POLICY

Effective Date: January 2025 | Jurisdiction: Republic of Kosovo | Language: English

1. PRIVACY BY DESIGN

WE DON'T WANT YOUR PERSONAL INFORMATION

ProveAIble organizes legal ISSUES, not PEOPLE. We actively discourage using real names, specific dates, or identifying information. Use descriptions like "other party" or "Party A" instead of names.

2. WHAT WE COLLECT

We Store (Encrypted):

  • Email address (for login/support)
  • Generic organizational categories (e.g., "Custody Issues", "Financial Disputes")
  • Number of categories created
  • Consultation ID (for modifications)
  • Payment confirmation from Paddle

We DON'T Want or Store:

  • Real names of anyone involved
  • Specific dates or incidents
  • Addresses or locations
  • Case numbers or court details
  • Evidence or documents
  • Any identifying information

IMPORTANT

If you accidentally share personal details during consultation, our AI ignores them and only extracts generic categories.

3. HOW TO USE PROVEAIBLE SAFELY

DO Say:

  • "The other party"
  • "False financial allegations"
  • "Custody disputes"
  • "Workplace issues"

DON'T Say:

  • "John Smith"
  • "March 15, 2024 incident"
  • "123 Main Street property"
  • "Case #2024-CV-1234"

Our AI is trained to extract ISSUES, not IDENTITIES.

4. CATEGORY STORAGE EXPLAINED

What We Keep:
Categories: ["Custody Disputes", "Financial Issues", "False Allegations", "Communication Problems"]

What We NEVER Keep:
"My ex-husband John accused me of stealing $50,000 from our joint account"

Why We Store Categories:

  • To enable modifications ($15-49)
  • To add new cases
  • To provide support
  • Categories expire after 2 years of inactivity

5. YOUR NOTION - YOUR FORTRESS

In YOUR Notion (We Can't Access):

  • All your actual case details
  • Evidence and documents
  • Real names (if you choose to use them)
  • Dates, amounts, specifics
  • Everything sensitive

We CAN'T:

  • See inside your Notion workspace
  • Access your templates after setup
  • Retrieve your documents
  • View your evidence
  • Read your case details

6. AI PROCESSING

How AI Protects Privacy:

  • Trained to extract PATTERNS not PEOPLE
  • Ignores names and personal details
  • Creates generic organizational structures
  • Processes in real-time (not stored)
  • Output goes directly to YOUR Notion

AI Providers:

  • Claude (Anthropic) - Your conversation isn't stored by us
  • ChatGPT (OpenAI) - Direct connection to YOUR account
  • We're NOT liable for AI errors or hallucinations

7. THIRD-PARTY SERVICES

Paddle (Payment):

  • Handles ALL payment processing
  • Manages taxes/VAT automatically
  • We NEVER see card details
  • Paddle's privacy policy applies

Notion (Your Workspace):

  • YOU create and control
  • YOUR data stays there
  • Notion's privacy policy applies
  • We have ZERO access

8. DATA RETENTION

Active Storage:

  • Categories: Until deleted OR 2 years inactive
  • Email: Until account deletion
  • Payment record: 7 years (tax law)

Deletion Rights:

  • Email privacy@proveaible.com
  • We delete within 30 days
  • Categories permanently erased
  • Cannot be recovered

9. SECURITY

Your Categories:

  • AES-256 encryption at rest
  • TLS 1.3 in transit
  • Kosovo-based servers
  • Regular security audits
  • Isolated from other users

Best Practice

Never use real names or identifying information, even though everything is encrypted.

10. LAW ENFORCEMENT

Kosovo Authorities:

  • We comply with valid Kosovo court orders
  • Can only provide categories and email
  • No case details available (we don't have them)

Foreign Authorities:

  • Must go through Kosovo legal system
  • We don't respond directly
  • Kosovo law protects your data

What We Can't Provide (Don't Have):

  • Names of parties
  • Case details
  • Evidence
  • Documents
  • Notion content

11. CHILDREN & MINORS

  • Service for 18+ only
  • Don't mention minors' names
  • Parents can request immediate deletion
  • We don't knowingly collect from minors

12. COOKIES & TRACKING

Minimal Tracking:

  • Essential cookies (login only)
  • Basic page analytics
  • No advertising cookies
  • No cross-site tracking
  • No behavioral profiling

13. DATA BREACH NOTIFICATION

If Breached (Unlikely):

  • Only categories and emails at risk
  • NO case details exposed (don't have them)
  • Notification within 72 hours
  • Kosovo authorities notified

Your Protection:

  • Don't use real names (can't leak what's not there)
  • Secure your own Notion account
  • Use strong passwords

14. YOUR PRIVACY RIGHTS

You Can:

  • Request your stored categories
  • Delete everything we have
  • Modify categories
  • Add new cases
  • Opt-out of emails
  • File complaints with Kosovo DPA

We Can't:

  • Access your Notion
  • See your evidence
  • Provide case details (don't have them)
  • Recover deleted categories

15. INTERNATIONAL USERS

  • Kosovo law applies ONLY
  • No GDPR special treatment
  • No CCPA compliance
  • Use at your own risk outside Kosovo
  • Disputes resolved in Kosovo only

16. UPDATES TO POLICY

  • Posted here when changed
  • Email notification for major changes
  • Continued use = acceptance
  • Can request old version for 30 days

17. CONTACT

Privacy Questions:
Email: privacy@proveaible.com
Response: Within 72 hours
Jurisdiction: Republic of Kosovo

Data Deletion Requests:
Email: privacy@proveaible.com
Subject: "DELETE MY DATA"

18. EXPLICIT PRIVACY COMMITMENTS

ProveAIble Promises:

  • We DON'T want or store personal details
  • We CAN'T access your Notion workspace
  • We actively discourage using real names
  • We store only generic categories
  • You can delete everything anytime
  • Categories auto-delete after 2 years inactive
  • We're NOT liable for AI errors
  • Kosovo law protects your data

19. FINAL PRIVACY STATEMENT

YOUR PRIVACY IS PROTECTED BY WHAT WE DON'T COLLECT

We organize ISSUES, not PEOPLE. Don't tell us names, dates, or details. We don't want them, won't store them, and can't leak what we don't have.

Your sensitive information belongs in YOUR Notion, not our servers.

Remember:

  • NEVER use real names - say "other party"
  • NEVER give case numbers - unnecessary
  • NEVER share addresses - not needed
  • ONLY share issue types - that's all we need

Last Updated: January 2025
Version: 1.0

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