PROVEAiBLE scores every enquiry against your own criteria — surfaced as a case-strength label and score — then applies your auto-decline rules and urgency triggers. Your team works the strongest matters first, and nothing good is buried in the pile.
At any hour, through any channel. On its own it looks like every other message in the inbox — nothing yet tells you whether it’s the matter you’ve been waiting for or one you’d never take.
A case-strength gauge fills as the enquiry is weighed on the factors you care about — in scope, merit, urgency, value. Not a generic model: your bar, tuned to your practice.
Sorted into a triage lane and surfaced by strength — the best matter at the top, the weak ones out of the way. Your team opens the list already knowing who to call first.
My employer has withheld three months of wages and now says I’ll be dismissed if I raise it. I don’t know where else to turn.
One of dozens this week. Which one do you work first?
Any hour, any channel, undifferentiated.
A strength label and score, on your criteria.
Strongest to the top, urgent flagged, time-wasters out.
When every enquiry sits in one undifferentiated queue, a genuine, time-critical matter waits behind the ones that were never going to proceed. Scoring surfaces the strongest matters first — so the client who needs help most is called first, not left in line.
the average time a firm takes to respond to a web enquiry — strong and weak matters wait the same.1 (US)
Hennessey 2025more likely to qualify a lead when it’s contacted within 5 minutes rather than left 30.2
Lead Response Management · MITof enquiries becomes a client on average — so a strong one shouldn’t be lost among the rest.3 (US)
MyCase, 2024Time-critical matters carry an urgency flag, so a deadline or a crisis isn’t missed in the pile.
What scoring changes for the clientWhen a strong, urgent matter is surfaced to the top, the person with the real problem is reached in minutes — not left in a queue behind enquiries that were never going to proceed.2
Lead Response Management (Dr. James Oldroyd, MIT Sloan)A strong matter doesn’t wait its turn. It’s scored on arrival and surfaced to the top — not sitting behind low-merit enquiries.
Urgent is treated as urgent. Your urgency triggers flag a time-critical matter so a deadline or crisis isn’t buried.
The right person is reached first. Speed at first contact is often what turns a worried enquiry into a client.
A generic bot scores every enquiry the same way — or not at all. PROVEAiBLE is built around your definition of a strong matter, the criteria you weight it on, and the rules you decline by. You set the bar; it ranks to it.
And it scores the whole enquiry, not just the chat: clients can upload their documents — police reports, medical records, contracts, IDs, screenshots — and the AI reads those into the strength score too, so the ranking reflects what they actually have, not only what they typed. Identifiers are replaced with role tags before the case-analysis model sees them. see the case file it produces →
What “good” looks like for your practice — the enquiries you most want to win, described in your own terms, not a stock template.
The factors you weigh and how much each counts — so the score reflects what actually proceeds for you, not a one-size model.
Out-of-scope enquiries qualified out automatically; the matters that can’t wait flagged the moment they arrive. Your thresholds, your call.
Tuned to your practice, hands-on, and adaptive as your caseload shifts — dialled in before a single client sees it.
That’s the difference between an intake that scores against your bar and a chatbot that treats every enquiry the same.
Prioritising the high-merit, high-value enquiries — instead of giving every one the same hour — is what separates the average firm, converting around 14%, from top performers at 40–50%. One firm added lead scoring and lifted converted leads 79%. You win more of the matters you actually want.
Sources: MarketingSherpa4 · LEXGRO5Don’t let a strong lead sit for the ~42 hours an average enquiry waits while someone works a weak one. Time-wasters are qualified out automatically and urgent matters flagged, so the ones worth your time surface first. A firm converts more billable matters; a centre serves more genuinely-eligible people on the same fixed budget.
Sources: Hennessey 20251 · MyCase, 20243Every enquiry is scored against your organisation’s own criteria — not a generic one-size model. The scoring is adaptive and tuned to your practice, and it surfaces as a case-strength label and score, for example “Strong fit · 84” or “Worth a look”, so your team can see at a glance which matter to work first.
Yes. Your definition of a strong matter, your scoring criteria and weighting, and your auto-decline rules are all set up with you at onboarding, hands-on — before a single client sees it. Out-of-scope enquiries are qualified out automatically.
Yes. You set the urgency triggers, and when a time-critical matter comes in it’s flagged so it isn’t missed in the pile — even if it arrives after hours.
Names, reference numbers and document IDs are replaced with role tags before the case-analysis model sees them, so the reasoning model never works from the client’s identity.
Not a law firm? Community legal centres and legal-aid services get the equivalent as eligibility & priority triage — see the community page →
I’ll send you a private demo tuned to how your practice scores and triages intake. Or see the full product →
Free, no card, no call.
