Personal injury intake · lead-scored

From “I was in an accident”
to a ready, lead-scored matter file.

PROVEAiBLE captures every PI enquiry the moment it arrives — mechanism, liability, injuries, treatment, the insurer’s position — and lead-scores it on strength against your own criteria. The contradiction sweep and the pre-existing-condition trap are surfaced, identifiers redacted, and the file is on a desk before you call back.

One enquiry → one scored file

The enquiry arrives — day or night.

The claimant tells you what happened in their own words: the crash, the injuries, the treatment so far, and that the insurer has already been in touch. No form, no queue, no missed call.

It’s scored on strength.

The enquiry is lead-scored against your own criteria — a strong fit, worth a look, or triage. Number plate, VIN, licence and policy numbers are redacted before the case-analysis model sees them.

You open a file, already read.

The mechanism, liability and injuries laid out — with the recorded-statement risk and a contradiction flag surfaced before you’ve dialled a number.

New enquiry · 11:48pm

“I got rear-ended at a red light two days ago. My neck and lower back are bad. The other driver’s insurer already called me and wants a recorded statement — do I have to give it?”

Lead score · your criteria
84 / 100 Strong fit
TriageWorth a lookStrong fit

Rear-end, clear liability, treatment under way. Identifiers — plate, VIN, licence, policy #, claim #, DOB — redacted before the case-analysis model reads a word.

Matter file · ready
Motor vehicle — rear-end, clear liability
MechanismStruck from behind while stopped at a light.
InjuriesNeck and lower back; treatment started day two.
InsurerAdjuster already in contact — recorded statement requested.
Recorded-statement risk — insurer already calling Contradiction flag — accounts differ across documents
01

Captured

Any hour, any device — the moment it arrives.

02

Scored & redacted

Strength rated to your rules; identifiers stripped.

03

Flagged

Recorded-statement risk and contradictions surfaced.

Enquiry arrivesLead-scored · redactedMatter file · flagged
Why it matters for the client

The insurer usually reaches them first. Getting to a lawyer first is what protects the claim.

In the days after a crash, an adjuster is often the first call — asking for a recorded statement while the injured person still doesn’t know the full extent of their injuries. Early words get used later to shift blame or minimise the claim. Reaching a lawyer quickly is what protects them.

73%

In the US, for example, unrepresented claimants accept the insurer’s first offer.1

FairSettlement.org
40–60%

how far below fair value first settlement offers typically sit before negotiation.2

FairSettlement.org
Day 1

insurers often seek a recorded statement in the first days — early statements tend to favour the insurer, not the injured person.3

Smith & Hassler
First call

The pressure reaches the claimant before a lawyer does. PROVEAiBLE gets their account to one — fast.

The gap PROVEAiBLE closes
Average recovery · with vs without counsel
$77.6kwith an attorney
vs
$17.6kwithout

In the US, represented claimants recover roughly three and a half times more on average — even after fees. Getting to a lawyer first is what makes that possible.4

Insurance Research Council data, via FairSettlement.org

They reach a lawyer fast. The account is captured and on a desk in minutes — not after days of insurer calls.

Their words stay theirs. The story is recorded once, in full — not shaped by an adjuster’s questions.

Nothing gets minimised. Injuries, treatment and the insurer’s position are all captured up front.

Not another chatbot

Configured to your firm, and your jurisdiction.

A generic bot asks generic questions. PROVEAiBLE is built around the personal-injury work you actually take, the way you score it, and the requirements where you practise — layer on layer.

Layer 01

Your matter types

The PI work you actually take — motor vehicle, slip-and-fall, workplace, medical, product — not a menu of everything.

Layer 02

Your qualifying rules

Your lead-scoring criteria, your auto-decline rules, your terminology — so every enquiry comes through already sorted your way.

Layer 03

Your jurisdiction

Tuned to the limitation periods, fault rules and filing requirements that matter where you practise. A firm across several states gets one intake that adapts to each.

Layer 04

Your setup, with you

Configured with you at onboarding — we tune it to your practice before a single client sees it.

That’s the difference between an AI that scores leads the way your firm does and a chatbot that scores every lead the same.

Why it matters for the organisation

Personal injury is a speed business. The first firm to respond usually wins.

A PI enquiry that arrives at midnight and sits until Monday is a signed retainer at another firm by breakfast. Slow — or no — response doesn’t just lose a lead: it bleeds the revenue that lead was worth.

Speed wins the matter

56%of PI firms slow or silent 21×5-min reply qualifies 42 hrsaverage reply time

In a US study of nearly 1,400 firms, 56% of PI firms were slow to respond or never replied at all. Replying within five minutes makes a lead 21× more likely to qualify. An always-on intake captures and scores every enquiry the moment it lands — so the fast matters are yours, not the firm down the road’s.

Sources: Hennessey Digital5 · MIT / InsideSales6

Weak matters caught early

Beforethe first meeting 2 flagssurfaced automatically

The contradiction sweep flags inconsistent accounts across the client’s own documents, and the pre-existing-condition trap and recorded-statement risk are surfaced before you commit. You take the strong matters faster and spot the fraud-adjacent or unwinnable ones before they cost you — protecting the firm’s time and limiting its exposure.

Two leaks, one fix: the enquiry captured, scored and de-risked before you call back.
Questions

What practices ask before they start.

What does it capture on a personal injury enquiry?

The mechanism of the accident, who was involved and where liability sits, the injuries and treatment so far, and the insurer’s position — whether an adjuster has already been in touch. Identifiers are redacted and the enquiry is lead-scored against your own criteria, so you open a matter file that is already read.

Does it flag the recorded-statement risk?

Yes. The intake surfaces whether the insurer has already been in contact or sought a recorded statement, and runs a contradiction sweep that flags inconsistent accounts across the client’s own documents — so the recorded-statement risk and any pre-existing-condition trap are on the table before the first meeting.

How is the lead scored?

Against your firm’s own criteria — the matter types you take, your qualifying and auto-decline rules, and the requirements of your jurisdiction. Every enquiry comes through sorted as a strong fit, worth a look, or triage. You set the rules; the intake applies them the same way every time.

What happens to the client’s documents?

Identifiers — number plate, VIN, driver’s licence, insurance policy number, claim number, medical-record number and date of birth — are replaced with role tags before the case-analysis model sees them, so the reasoning model never works from the client’s identity.

Answer the accident enquiry before the insurer does.

I’ll send you a private demo tuned to how your practice runs personal-injury intake. Or see the full product →

Got it — your demo is on its way. I'll email you a private link shortly. — Andrew

Free, no card, no call.

Sources

  1. FairSettlement.org — Personal Injury Settlement Statistics: 73% of unrepresented claimants accept the insurer’s first offer.
  2. FairSettlement.org — first settlement offers typically sit 40–60% below fair value.
  3. Smith & Hassler — how recorded statements are used against injured claimants; early statements favour the insurer.
  4. Insurance Research Council, “Paid in Full” — represented auto-injury claimants recover ~$77,600 vs ~$17,600 unrepresented (via FairSettlement.org).
  5. Hennessey Digital — study of ~1,400 law firms: 56% of PI firms slow to respond or non-responsive.
  6. MIT / InsideSales (Oldroyd) Lead Response Management Study — replying within 5 minutes makes a lead 21× more likely to qualify.